Returns & Exchanges
At da Shop, we want you to love your fashion finds; if you are not completely satisfied, we offer 30-day hassle-free returns on all unworn items with original tags. Simply follow our streamlined process to ensure your refund or exchange is processed quickly and accurately.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided in your confirmation email and securely affix it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your return within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing